Support

How can we help?

Real humans on the other side. Most questions are answered on the FAQ or walkthrough; the form below reaches us directly.

Quick paths

Find what you need.

Most questions have an answer waiting on one of these pages. If you still need a human, the form below reaches us directly.

Frequently asked questions

How verification works, supported sources, language handling, deletion, pricing — most questions answered in one place.

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How it works, step by step

The full flow from a WhatsApp chat or email thread to a verified testimonial. Includes export instructions and a real example.

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Privacy & data deletion

What we keep private, where data lives, and how to delete a client (the verification page stops resolving immediately).

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Pricing & plans

Free during beta. Fair-use caps, what's included, and what's coming after launch — all spelled out.

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Help topics

Most-asked specifics.

Direct links to the answers we get asked about most often.

How to export a WhatsApp chatStep-by-step for iPhone, Android, and email threads. Hidden / initials / full-nameHow to set per-client privacy and what each option does. Bilingual chatsHow language detection works and how verbatim quotes are kept. Embedding a widget on your siteHow the iframe works, customisation, and updates. Withdrawal of consent / right to erasureHow to delete a testimonial; the verification URL stops resolving. Fair-use caps explainedWhat "free during beta" actually means and the soft limits.
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